This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To allow us to better service you in responding to your customer service requests.

• To send periodic emails regarding your order or other products and services.

• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Understand and save user’s preferences for future visits.

• Keep track of advertisements.

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Google Display Network Impression Reporting

• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

• On our Privacy Policy Page

Can change your personal information:

• By emailing us

• By calling us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions

• Process orders and to send information and updates pertaining to orders.

• Send you additional information related to your product and/or service

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

• Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.

 

SMS Privacy Policy

 

COMMUNICATION VIA SMS AND MOBILE MESSAGING

By providing your mobile phone number to Nuganics Tree and Lawn Care (“Nuganics Tree and Lawn Care”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Nuganics Tree and Lawn Care. Standard message and data rates may apply. Please contact your mobile carrier for details. 

 

OPTING OUT

You may opt out of receiving SMS messages from Nuganics Tree and Lawn Care at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.  You may also request to opt out by contacting us directly at the email address listed on this site. 

 

USE AND PROTECTION OF MOBILE INFORMATION 

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Nuganics Tree and Lawn Care will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive. 

 

CONSENT AND ACCEPTABLE USE 

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.  You can view our Acceptable Use Policy below. 

 

SMS Acceptable Use Policy

 

Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Nuganics Tree and Lawn Care (“Nuganics Tree and Lawn Care,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services. 

 

Consent Requirements

Obtaining Consent:
You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes: 

  • A clear, affirmative opt-in (e.g., checking a box or submitting a web form). 
  • Disclosure of the type and frequency of messages. 
  • A link to this AUP and our Privacy Policy. 

You must retain a record of consent, such as a timestamp or signed agreement. 

 

Sample Opt-In Language 

“By checking this box, you consent to receive text messages from Nuganics Tree and Lawn Care regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.” 

 

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent. 

 

Identification

All outbound messages must clearly identify Nuganics Tree and Lawn Care as the sender, unless they are part of an ongoing conversation initiated by the recipient. 

 

Message Content Restrictions 

You may not use our Services to send or facilitate content that includes: 

 

Unsolicited or Spam Messages 

  • Advertising or promotional messages without explicit user consent 
  • Purchased phone lists or shared third-party consents 

 

Illegal or Restricted Contents 

  • Child exploitation material 
  • Hate speech or incitement to violence 
  • High-risk financial services (e.g., payday loans, crypto schemes) 
  • Debt relief or credit repair services 
  • Cannabis, CBD, or other controlled substances 
  • Prescription drugs without a license 
  • Gambling or betting content 
  • “Make-money-fast” or deceptive income claims 

 

SHAFT Content 

  • Sexually explicit material 
  • Hate-based content 
  • Alcohol promotions 
  • Firearms and ammunition sales 
  • Tobacco or vaping products 

 

Fraudulent or Malicious Content 

  • Phishing or impersonation 
  • Malware, spyware, or viruses 

 

Evasion and Abuse

You may not: 

  • Use URL shorteners from shared public domains (e.g., Bit.ly) 
  • Misspell keywords or evade detection filters intentionally 
  • Send similar messages from multiple numbers (“snowshoeing”) 
  • Alter headers or spoof sender identity 

 

Frequency and Reconfirmation 

If you send recurring messages, you must: 

  • Inform users of the frequency 
  • Include regular reminders about opt-out options 
  • Reconfirm consent periodically as required by law 

 

Enforcement 

Violations of this Policy may result in: 

  • Warning or temporary suspension 
  • Termination of access to messaging services 
  • Reporting to telecommunications carriers and regulatory bodies 

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version. 

 

Privacy and Data Usage 

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy.  For questions about this Policy, contact us at the email address listed in the footer of this website. 

 

SMS Terms & Conditions 

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Nuganics Tree and Lawn Care, (“Nuganics Tree and Lawn Care,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms. 

 

Brand Name 

Nuganics Tree and Lawn Care

 

Types of Messages You May Receive 

By opting in, you may receive: 

  • Appointment reminders 
  • Account notifications 
  • Product or service updates 
  • Customer support communications 
  • Promotional and marketing messages (only if consented to) 

 

Message Frequency 

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in. 

 

Message and Data Rates 

Standard message and data rates may apply. Please contact your carrier for details. 

 

Opt-Out Instructions 

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again. 

 

Customer Support 

  • Text HELP for assistance 
  • Email: Listed in the footer of this site
  • Call: Phone number listed in the footer of this site

 

Privacy & Data Use 

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details. 

 

Changes to Terms 

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes. 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Nuganics Tree and Lawn Care

P.O. Box 2940

Southampton, New York

Suffolk County

bryan@nuganicstreeandlawncare.com

(631) 276-1003

Last Edited on 2021-02-09

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